Privacy Policy

Effective Date: 1 September, 2025

Dechlore™ Pty Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect
We may collect the following types of personal information:

Name, address, email, and phone number
Payment details (processed securely through third-party providers)
Order history and customer support enquiries
Website usage data (via cookies or analytics tools)

2. How We Collect Information
We collect personal information when you:

Purchase products from our website
Contact us via email, phone, or online forms
Subscribe to our newsletters or marketing communications
Browse our website (through cookies and analytics)

3. How We Use Information
We use your information to:

Process and deliver your orders
Communicate with you about products, services, or promotions
Improve our website and customer experience
Comply with legal and regulatory obligations

4. Disclosure of Information
We do not sell or rent personal information. We may share your information with:

Service providers (e.g., payment processors, delivery couriers, IT support)
Regulatory authorities when required by law
Third parties with your consent

5. Cookies & Analytics

Our website may use cookies to enhance your browsing experience and analyse traffic.
You can disable cookies in your browser, but some features may not function properly.

6. Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no data transmission over the internet is completely secure.

7. Access & Correction
You may request access to the personal information we hold about you, and request corrections if it is inaccurate or outdated, by contacting us at the details below.

8. Direct Marketing
We may send you marketing communications if you have opted in. You can unsubscribe at any time by using the “unsubscribe” link or contacting us directly.

9. Overseas Disclosure
In some cases, we may store or process information using third-party services located outside Australia. Where this occurs, we take reasonable steps to ensure your data is protected.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date”.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Dechlore™ Pty Ltd
sales@dechlore.com
Send us a Message